News-Antique.com - May 02,2009 - Do you see what I see?
A breakthrough innovation is leading the way in online sales and live support, changing the way customer service operates once again!
Newark, New Jersey, April 4, 2009 - Needing a fast and easy way to present to your customers? How about giving a demo of your products or services online – hassle free? Never miss another business opportunity again with the latest live help technology Screen Sharing and Co Browsing from LiveLook – an emerging leader and fast growing company in live assistance technology. Screen Sharing and Co Browsing are 100% browser based which let you instantly share the screen with your consumers without installing or downloading any software; they work virtually on all computer platforms (Windows, Mac, and Linux operating system) with all browsers available.
According to Igor Khalatian, CEO of LiveLook Inc, “Screen Sharing and Co Browsing are becoming increasingly useful and convenient for online sale process by establishing a visual connection between consumers and agents instantaneously and eliminating the hassle of downloading or installing unnecessary software for both parties.” LiveLook’s live assistance technology allows agents to interact with consumers or prospects by accessing their desktops in real time. Agents can assist consumers in their online transactions, answer questions, solve multiple issues at one setting which result in higher conversion rates, increased average order sizes, reduced sale cycles or transaction time, and most importantly a more personal and direct relationship with the consumers. “For the first time in online assistance, LiveLook allows customer service representative accessing customer’s desktop without having to write anything to customer’s hard disk. This means customers can show their screens without bypassing the firewall, virus, spyware, and other security controls,” explained by Linda Ziemba, VP of Sales at LiveLook. She also commented “our best customers are those sales guys who spent 15 minutes on trying to get web conferencing to work for a 30-minutes web demo with an important client. We are making web conferencing for the average Joe who needs to share screens with his customers easily, reliably, and affordably!”
Igor also commented that “we are living in the internet era where communication and commerce via the internet have become a central focus for every business; LiveLook’s Screen Sharing and Co Browsing technologies mark the convergence of the computer and communication industries and their associated services and products. With its simplicity, universality, and versatility, LiveLook is leading the way in online communication. we have no doubt that LiveLook is changing the traditional customer service once again.
To sign up for LiveLook’s Screen Sharing and Co Browsing solutions or for additional
information, contact LiveLook at 888.391.5111 or visit them on the web at www.livelook.com.
About LiveLook - www.livelook.com
Since 1999, Screen Sharing and Co Browsing solutions from LiveLook has been the leading provider of real-time online interaction tools. LiveLOOK establishes an instant visual connection between parties, and allows them to view visual content (webpages, documents, images, etc.) in real-time while simultaneously communicating using either phone or chat.